The distressed student protocol was developed as a guide for faculty, staff, and students in helping distressed or distressing students.
- To foster student success and well-being while meeting the immediate needs of our campus community.
- To prevent violence, suicide, and substance abuse, and to encourage wellness and personal safety.
What We Do
- 974-HELP (4357)
- 974-HELP is a 24/7 referral line that students, faculty, staff, and parents can call if they have a concern about the safety and well-being of a student.
- 974-HELP is housed in the Center for Health Education and Wellness, which is located across from the Rock in the Student Health Building (1800 Volunteer Blvd, Suite 201).
- 974-HELP is answered by the Center for Health Education and Wellness staff Monday through Friday from 8:00 am to 5:00 pm. After hours, 974-HELP is answered by the UT Police Department.
- Case Management Team
- In order to provide comprehensive services, the distressed student protocol utilizes the case management model to meet the needs of distressed students.
Case Management Team
- The case management team is composed of campus leaders from various university departments who meet weekly to coordinate services for students.
- The team is chaired by the Center for Health Education and Wellness director and assistant director, and is made up of leadership from the following departments:
- Office of the Dean of Students
- Student Counseling Center
- Student Conduct and Community Standards
- University Housing
- Student Success Center
- UT Police Department
- Ad Hoc Membership:
- Office of the Vice Chancellor for Student Life
- Office of Disability Services
- Student Health Center
- Office of Multicultural Student Life