Why it was Developed:
- The distressed student protocol was developed as a guide for faculty, staff, and students in helping distressed or distressing students.
- To foster student success and well-being while meeting the immediate needs of our campus community.
- To prevent violence, suicide, substance abuse, and encourage wellness and personal safety.
What We Do:
- 974-HELP (4357)
- 974-HELP is a 24hr/7day a week number that students, faculty, staff, and parents can call if they have a concern about, or are worried about, the safety and well-being of a student.
- 974-HELP is housed in the Center for Health Education & Wellness, which is located across from The Rock in the Student Health Building (1800 Volunteer Blvd, Suite 201).
- 974-HELP is answered by Health Education & Wellness staff Monday- Friday from 8AM-5PM. After hours, 974-HELP is answered by UT Police.
- Case Management Team
- In order to provide comprehensive services, the distressed student protocol utilizes the case management model to meet the needs of distressed students.
Case Management Team:
- The case management team is comprised of campus leaders from various university departments who meet weekly to coordinate services for students.
- The team is chaired by the Center for Health Education & Wellness Director and Case Management Coordinator, and is made up of leadership from the following departments:
- Office of the Vice Chancellor for Student Life
- Office of the Dean of Students
- Student Counseling Center
- Office of Disability Services
- Student Health Center
- Student Conduct and Community Standards
- University Housing
- Student Success Center
- UT Police Department
- Office of Multicultural Student Life